Who we are
This website belongs to Edge Dental Care, No. 7/8, 1st Main Road, Seethammal Colony, Alwarpet, Chennai 600018. We decide how your details are used and we are responsible for them. You can reach us at info@edgedental.co.in or +91 82828 24120.
What we collect
When you fill in the appointment form we receive your name, your mobile number, what you need help with, the time that suits you and any note you add. We also record which page you used and, if you arrived from an advert or link, where you came from (for example Instagram or Google). If you message or call us, we receive your number and what you tell us.
Please do not put detailed medical history in the form. We will ask for what we need at your visit.
Why we use it
Only to arrange and confirm your appointment, answer your question, and understand which of our adverts and pages help patients find us. We do not sell your details or share them for anyone else's marketing.
Where it is kept
Form requests are stored in a Google Sheet in the clinic's own Google account, which only clinic staff can open. WhatsApp messages stay in the clinic's WhatsApp account. We keep enquiry details for up to 12 months if you do not become a patient, and patient records for as long as the law requires.
Cookies and advertising tools
With your permission, this site uses the Meta Pixel and Google Analytics. They tell us how many people visit, which pages they read and whether they contacted us, so we can improve the site and our adverts. They load only after you press "Accept" on the cookie notice. If you choose "Only essential", they do not load. To change your choice, clear this site's data in your browser and the notice will appear again.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us what details we hold about you, ask us to correct or delete them, and withdraw your consent at any time. Email info@edgedental.co.in or WhatsApp 82828 24120, and we will respond within 30 days. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
Changes
If we change how we use your details, we will update this page and the date at the top.